تاریخ بروزرسانی: 18 نوامبر 2024 ساعت 11:42
Introduction ………………………………………………………………………………………………………… 5
CHAPTER TWO: ……………………………………………………………………………………………….. 7
Planning …………………………………………………………………………………………………………….. 7
Planning benefits …………………………………………………………………………………………………. 7
Types of planning ……………………………………………………………………………………………….. 8
Planning styles ……………………………………………………………………………………………………. 9
Mission …………………………………………………………………………………………………………….. 11
Goals ……………………………………………………………………………………………………………….. 11
Strategy ……………………………………………………………………………………………………………. 12
Implementing the strategy…………………………………………………………………………………… 13
Change management strategies ……………………………………………………………………………. 13
Strategic planning ……………………………………………………………………………………………… 13
What is strategic planning? …………………………………………………………………………………. 14
Advantages of strategic planning …………………………………………………………………………. 14
Strategic planning approach ………………………………………………………………………………… 15
Strategic planning constraints ……………………………………………………………………………… 15
Strategic planning features ………………………………………………………………………………….. 16
Different models of strategic planning …………………………………………………………………. 17
CHAPTER THREE: ………………………………………………………………………………………….. 19
Human resources (HR) ………………………………………………………………………………………. 19
Human resource planning (HRP) …………………………………………………………………………. 19
HRP steps …………………………………………………………………………………………………………. 20
HRP process ……………………………………………………………………………………………………… 20
Methods for estimating the required human resources ……………………………………………. 25
Dismissal ………………………………………………………………………………………………………….. 28
Early retirement and dismissal pay ………………………………………………………………………. 28
Reducing working hours …………………………………………………………………………………….. 29
Eliminating jobs ………………………………………………………………………………………………… 29
Recruitment ………………………………………………………………………………………………………. 30
Benefits of human resource planning (HRP) …………………………………………………………. 30
Causes of lack of HRP ……………………………………………………………………………………….. 31
Obstacles to the implementation of HRP ………………………………………………………………. 31
Human resource information system (HRIS) and human resource planning (HRP) ……. 31
CHAPTER FORE: …………………………………………………………………………………………….. 33
Strategic human resource planning ………………………………………………………………………. 33
The evolution of human resources ……………………………………………………………………….. 34
SHRM ……………………………………………………………………………………………………………… 35
Human resource strategy (HRS) ………………………………………………………………………….. 35
HRS: a notion ……………………………………………………………………………………………………. 36
SHRM models …………………………………………………………………………………………………… 37
HRS: a process ………………………………………………………………………………………………….. 38
The main factors affecting the strategic human resource planning …………………………… 39
Types of strategic planning …………………………………………………………………………………. 40
Incremental model …………………………………………………………………………………………….. 41
Strategic reference point (SRP) theory …………………………………………………………………. 42
Theory -driven Model ………………………………………………………………………………………… 44
Resource-based models ………………………………………………………………………………………. 44
The link between strategic planning and human resources ……………………………………… 49
Strategic human resource planning (SHRP) ………………………………………………………….. 51
Obstacles to HRP implementation ……………………………………………………………………….. 53
SHRP models ……………………………………………………………………………………………………. 54
Elements of the SHRP model ……………………………………………………………………………… 54
CHAPTER FIVE: ……………………………………………………………………………………………… 56
Employee performance ………………………………………………………………………………………. 56
The concept of performance ……………………………………………………………………………….. 57
Performance evaluation ……………………………………………………………………………………… 58
Performance evaluation history …………………………………………………………………………… 61
Performance evaluation in Iran ……………………………………………………………………………. 62
Principles of designing a performance evaluation system ……………………………………….. 63
Components of a performance evaluation system ………………………………………………….. 64
Features of the performance evaluation system ……………………………………………………… 64
Performance evaluation indicators ……………………………………………………………………….. 65
Classification of performance evaluation indicators ……………………………………………….. 66
Features of performance evaluation indicators ………………………………………………………. 67
Benefits of organizational performance evaluation ………………………………………………… 69
The need for performance evaluation …………………………………………………………………… 70
Performance evaluation systems ………………………………………………………………………….. 71
Traditional performance evaluation systems …………………………………………………………. 71
Modern performance evaluation systems ……………………………………………………………… 72
Comparison of traditional and modern views of performance evaluation ………………….. 74
CHAPTER SIX: ………………………………………………………………………………………………… 77
Literature Review………………………………………………………………………………………………. 77
Studies in Iran …………………………………………………………………………………………………… 77
Studies abroad …………………………………………………………………………………………………… 77
REFERENCES …………………………………………………………………………………………………. 79
Planning refers to a process with specific and interconnected steps to produce a
coherent output in the form of a coordinated system of decisions. Planning is not
thinking about the future or controlling it but a process that can be used to do so.
Planning is not a decision in its usual form but helps to make a set of coordinated
decisions. Planning can be done for the present or the future.
According to this definition, planning does not mean discontinuous decisions
and policies to advance the organization now or in the future. Planning relies on
selecting and relating facts. Facts are real, testable, and measurable concepts.
Perspectives, beliefs, feelings, and values are considered as the facts based on
which the planning process is organized. According to the above, planning is not
just a decision-making process but a process that includes explaining the facts
and recognizing the differences between them. In other words, it is a type of
evaluation process that leads to decisions about the choice of evaluated facts.
The plan is a clear, documented, and detailed statement of intentions and
decisions. The plan is the output of the planning process, but planning is a
continuous process that begins before any decision and continues after that.
Plans are prepared and implemented.
Planning benefits
1. Organizational goals can only be achieved through planning;
2. Planning provides the basis for the implementation of decisions;
3. Planning helps managers at different levels to systematically execute their
plans to achieve maximum outcomes;
4. Adaptation to the desired growth can be ensured by the rapid growth of
technology and only within the framework of planning;
5. It indirectly guides us towards macroeconomic growth and prevents the loss
of production factors;
6. It generates budgeting and, in this way, provides control tools;
7. It raises the team spirit and, therefore, provides control tools (Seyed Javadin,
2004).
Types of planning
1. Strategic planning: Strategic planning includes those plans that are designed
for the whole organization and seek to determine the overall organizational goals
and determine the position of the organization in society. These plans are longterm, include general cases depending on the effective environmental conditions
and factors, and are interpreted by operational and short-term plans (Zarei Matin,
2001).
Strategic plans are organized foresight including the following steps:
A) Determining long-term missions and goals;
B) Separation of missions into short-term quantitative and qualitative goals,
which is called goal-setting;
C) Setting policies;
D) Executive (tactical) planning (Rezaian, 2000).
2. Operational planning: They are plans that seek to determine how to achieve
the overall goals. Operational planning refers to planning to achieve general
organizational goals in different departments and units (Zarei Matin, 2001).
The operational planning steps are as follows:
A) Preparation of short-term plan (budgeting and scheduling);
B) Determining performance and position criteria (quantity, quality, and cost);
C) Reviewing and determining cases of deviation;
D) Preparation of a new plan (Rezaian, 2000).
3. Short-term planning: It includes operational goals and plans and regulates
activities that take place over a year or less, for example, monthly, weekly, and
even daily plans in units.
4. Medium-term planning: It generally has a time range of one to five years
and includes short-term goals and plans.
5. Long-term planning: It covers strategic goals and plans that may take more
than five years, although the exact time horizon of each plan varies from
organization to organization. Managers in dynamic and complex environments
may not be able to plan for a period of longer than five years. Therefore, their
strategic plans can cover a shorter period. In environments with stable time
horizon, a strategic plan can cover a period of ten to twenty years (Feizi, 1999).
6. Definite plans: Plans are called definite if they are precise, definite, and clear,
in which the way to achieve the goals is precisely specified, and there is no
ambiguity. For example, for a manager who plans to increase sales by 20% over
the next 12 months, the methods for achieving that goal should be defined, and
the necessary budget should be allocated.
7. Guiding planning: Definite plans sometimes cannot be designed due to the
high uncertainty in environmental factors inside and outside the organization.
Guiding planning, therefore, provides a greater degree of flexibility by
specifying general guidance for managers. Such plans are interpreted and used
according to environmental conditions. Increasing profitability between 5 to
10% in the future, or improving the organization’s position in the market are
examples of this type of planning (Zarei Matin, 2001).
In terms of nature, planning is classified into physical planning, organizational
planning, process planning, financial planning, task planning, and general
planning (Rezaian, 1998).
Planning styles
1. General organizational goals are set based on the personal opinion and
individual judgment of the managers.
In this style, managers set strategy based on their insight, awareness, and power
in the organization, and there is no specific rule for how to plan.
2. Managers determine organizational strategies according to the
previously set strategy and minor and gradual changes in them.
In this style, there are no widespread and rapid changes, and the organization
gradually adapts to new conditions. This style brings with it very few strategic
changes and risks, but it does not make it possible to adapt quickly to changing
external conditions.
3. In another style called strategic or comprehensive planning,
organizational strategies are determined based on a specific order and rule.
In this style, special steps are taken regularly. Strategic planning style is
considered by most management experts as the most effective way to set goals
and strategies because relying on individual opinions to set organizational
strategies is not effective in all cases and also, making small changes to
determine strategy in today’s changing conditions does not seem enough (Zarei
Matin, 2001).